General Terms & Conditions

• All services must be paid in full at the time of service.
• Earth Nail Spa accepts all major credit cards, debit cards, and approved digital payment methods.
• Prices are subject to change without notice.

• Guests are responsible for disclosing any health conditions, allergies, or sensitivities prior to receiving services.
• Earth Nail Spa follows all applicable health and sanitation guidelines. If a guest presents with a condition that may pose a risk to staff or other guests, Earth Nail Spa reserves the right to decline service.

• All services carry a 7-day guarantee. If something needs attention within 7 days of your service, we will fix it at no charge — see our Appointment Policies.

• Earth Nail Spa is not responsible for personal items lost, stolen, or damaged on the premises.
• Earth Nail Spa's liability for any claim arising from a service is limited to the cost of that service.
• By receiving services, guests acknowledge and accept any inherent risks associated with nail and spa treatments.

Earth Nail Spa reserves the right to:

• Refuse service
• Suspend or terminate a membership
• Restrict booking privileges

at any time, at the sole discretion of ownership, with or without notice, including but not limited to violations of these terms or inappropriate conduct.

Earth Nail Spa uses third-party platforms to manage email marketing communications. By providing your email address, you consent to receive marketing emails from Earth Nail Spa, including:

• Promotional offers and seasonal specials
• Membership updates and billing reminders
• New service announcements and spa news

You may opt out of marketing emails at any time by clicking the unsubscribe link in any email communication. Transactional messages related to your membership or booked appointments will continue regardless of marketing preferences.

Earth Nail Spa sends marketing SMS messages only to customers who have provided explicit consent. The following terms apply to all SMS communications:

Consent & Opt-In

• By providing your mobile number and checking the SMS consent box on our sign-up form or membership enrollment, you consent to receive recurring marketing text messages from Earth Nail Spa.
• SMS consent is optional and separate from other service agreements. Your consent to SMS is not required to purchase any product or service.
• Consent is collected through a separate, unchecked checkbox. It is not bundled with any other agreement.

Message Types & Frequency

• Message types include: appointment reminders, promotional offers, membership updates, and spa announcements.
• Message frequency varies. You may receive up to 4 messages per month.

Rates & Carrier Disclaimer

• Message and data rates may apply. Contact your wireless carrier for details.
• Carriers are not liable for delayed or undelivered messages.

How to Opt Out

• Reply STOP to any message to unsubscribe from SMS marketing at any time. You will receive a one-time confirmation of your opt-out.
• For assistance, reply HELP, call us at (214) 833-5426, or reach out through our Get In Touch page.

Privacy of SMS Data

• Earth Nail Spa does not share, sell, or transfer SMS opt-in data or consent information to any third parties, affiliates, or non-affiliates for marketing purposes.

All above data-sharing categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of the text message services used to deliver communications.

• Messages are sent from a US-based 10-digit long code (10DLC) registered with US carriers.

• Earth Nail Spa reserves the right to update or modify these terms and conditions at any time.
• Continued use of our services constitutes acceptance of any updated terms.