Pedicure lounge at Earth Nail Spa — green velvet chairs in lit archways

General Terms & Conditions

Last Updated: 8/22/2026

The following terms apply to all guests and service users of Earth Nail Spa, including those who are not enrolled in a membership. See also our Membership Policies and Appointment Policies.

1. Payments
  • All services must be paid in full at the time of service.
  • Earth Nail Spa accepts all major credit cards, debit cards, and approved digital payment methods.
  • Prices are subject to change without notice.
2. Health & Safety
  • Please tell us about allergies, sensitivities, injuries, or other relevant health concerns before your service begins.
  • For your safety and our team’s, we may need to modify, postpone, or decline a service when the area to be treated has broken skin, an open wound or sore, irritation or swelling, signs of infection, or another condition that may be contagious.
  • Texas licensing rules require this, and our technicians make that call on what they observe.
  • Our team cannot diagnose or treat any condition. If something looks like it needs attention, we will tell you honestly and encourage you to see a medical professional.
  • When a service cannot be safely completed, we will explain the next step discreetly and help you rebook when the time is right.
  • A service stopped for health and safety is never treated as a cancellation and never carries a fee.
3. Limitation of Liability
  • Earth Nail Spa is not responsible for personal items lost, stolen, or damaged on the premises.
  • Earth Nail Spa's liability for any claim arising from a service is limited to the cost of that service.
  • By receiving services, guests acknowledge and accept any inherent risks associated with nail and spa treatments.
4. Right to Refuse or Terminate

Earth Nail Spa reserves the right to:

  • Refuse service
  • Suspend or terminate a membership
  • Restrict booking privileges

at any time, at the sole discretion of ownership, with or without notice, including but not limited to violations of these terms or inappropriate conduct.

5. Email Marketing

Earth Nail Spa uses third-party platforms to manage email marketing communications. By providing your email address, you consent to receive marketing emails from Earth Nail Spa, including:

  • Promotional offers and seasonal specials
  • Membership updates and billing reminders
  • New service announcements and spa news

You may opt out of marketing emails at any time by clicking the unsubscribe link in any email communication. Transactional messages related to your membership or booked appointments will continue regardless of marketing preferences.

6. SMS Marketing (Text Messages)

Earth Nail Spa sends marketing SMS messages only to customers who have provided explicit consent. The following terms apply to all SMS communications:

Consent & Opt-In

  • By providing your mobile number and checking the SMS consent box on our sign-up form or membership enrollment, you consent to receive recurring marketing text messages from Earth Nail Spa.
  • SMS consent is optional and separate from other service agreements. Your consent to SMS is not required to purchase any product or service.
  • Consent is collected through a separate, unchecked checkbox. It is not bundled with any other agreement.

Message Types & Frequency

  • Message types include: appointment reminders, promotional offers, membership updates, and spa announcements.
  • Message frequency varies. You may receive up to 4 messages per month.

Rates & Carrier Disclaimer

  • Message and data rates may apply. Contact your wireless carrier for details.
  • Carriers are not liable for delayed or undelivered messages.

How to Opt Out

  • Reply STOP to any message to unsubscribe from SMS marketing at any time. You will receive a one-time confirmation of your opt-out.
  • For assistance, reply HELP or reach out through our Get In Touch page.

Privacy of SMS Data

  • Earth Nail Spa does not share, sell, or transfer SMS opt-in data or consent information to any third parties, affiliates, or non-affiliates for marketing purposes.

All above data-sharing categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of the text message services used to deliver communications.

  • Messages are sent from a US-based 10-digit long code (10DLC) registered with US carriers.
7. Policy Updates
  • Earth Nail Spa reserves the right to update or modify these terms and conditions at any time.
  • Continued use of our services constitutes acceptance of any updated terms.

Earth Nail Spa is committed to delivering a consistent, elevated experience while ensuring fairness and access for all guests and members.