Privacy Policy

Last Updated: 9/22/2026

1. INTRODUCTION

Earth Nail Spa ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our salon located in Dallas, Texas, use our website at earthnailspa.com, or engage with our services.

By using our services or providing us with your personal information, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services or provide us with your information.

2. INFORMATION WE COLLECT

We collect several types of information from and about our customers:

2.1 Personal Contact Information

Full name
Phone number
Email address
Mailing address

2.2 Financial Information

Payment card information (credit/debit card details)
Billing address
Transaction history

2.3 Appointment and Service Information

Appointment dates and times
Services requested and received
Service preferences
Appointment history
Technician preferences

2.4 Health and Wellness Information

Allergies
Medical conditions that may affect services
Skin sensitivities
Previous adverse reactions to products or services
Other health-related information you choose to share

2.5 Customer Preferences and Marketing Data

Birthday (for promotional purposes)
Service preferences
Product preferences
Communication preferences
Referral source
Special occasion information

2.6 Photographs and Images

Before and after service photos
Photos taken for promotional purposes
Images captured in our salon

2.7 Technical and Website Usage Information

IP address
Browser type and version
Device information
Pages visited on our website
Time and date of visits
Referring website addresses
Cookies and similar tracking technologies, including analytics cookies (Google Analytics) and advertising cookies (Meta Pixel)
Advertising click identifiers passed to our website when you arrive from an ad, which allow us to measure which ads led to a booking or membership.
Online identifiers such as cookie IDs and device identifiers used for advertising measurement

3. HOW WE COLLECT YOUR INFORMATION

We collect information through various methods:

3.1 Direct Collection

In-person forms: When you fill out intake forms, consultation forms, or other paperwork at our salon
Phone calls: When you speak with our team by phone
In-person conversations: During consultations and service appointments

3.2 Digital Collection

Online booking system: Through our online scheduling platform
Website: When you visit earthnailspa.com, submit contact forms, or interact with our site
Email: When you correspond with us via email
Social media: When you interact with our social media profiles or send us messages

3.3 Automatic Collection

Cookies and analytics: Through Google Analytics on our website
Booking platform: Automatically through our booking and management system‍
Analytics cookies: Through Google Analytics on our website and booking portal
‍Advertising cookies and pixels: Through the Meta Pixel (Facebook and Instagram) on our website and booking portal, which records page views, booking steps, and completed memberships so we can measure our advertising
‍Advertising click identifiers: Captured from the link you clicked when you arrive from an ad on Meta or Google

4. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

4.1 Service Delivery

Schedule and manage appointments
Provide nail care and spa services
Maintain your service history
Accommodate health needs and allergies
Ensure your safety during services
Customize services to your preferences

4.2 Business Operations

Process payments and manage transactions
Maintain accurate business records
Communicate with you about your appointments
Send appointment reminders and confirmations
Manage our customer relationship management system

4.3 Marketing and Communications

Send promotional offers and special deals
Share information about new services or products
Send birthday greetings and special occasion offers
Share before/after photos on social media and marketing materials (with your implied consent through service provision)
Improve our marketing efforts
Build and maintain customer relationships

4.4 Website and Technology

Analyze website traffic and usage patterns
Improve our website functionality and user experience
Understand how customers find and interact with us online
Optimize our digital presence

4.5 Legal and Safety

Comply with legal obligations
Protect against fraud or unauthorized transactions
Enforce our terms and policies
Respond to legal requests or court orders

4.6 Advertising and Measurement

We use cookies, pixels, and advertising identifiers to

Measure which advertisements lead to appointments, bookings, and memberships
Understand how visitors move through our website and booking portal
Show you advertisements for Earth Nail Spa on Facebook, Instagram, Google, and other platforms
Build audiences of people who have visited our website so we can reach similar audiences
Avoid showing advertisements to people who have already become members

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5. INFORMATION SHARING AND DISCLOSURE

We do share online identifiers such as cookie IDs and advertising click identifiers with advertising platforms so we can measure and target our own advertising, as described in Section 4.6. Some state privacy laws, including those in California and Texas, define that kind of sharing as a "sale" or a "share" for targeted advertising purposes. You have the right to opt out of it, and Section 13 explains how.

5.1 Service Providers

We share information with trusted third-party service providers who help us operate our business:

Booking and scheduling platform: Our booking, scheduling, payment processing, and email marketing platform
Google Analytics: For website analytics and performance tracking
Payment processors: For secure payment processing‍
Meta Platforms, Inc. (Facebook and Instagram):
- For advertising delivery and measurement through the Meta Pixel. Meta's privacy policy: facebook.com/privacy/policy
‍Google LLC:
- For website analytics through Google Analytics and for advertising measurement through Google Ads. Google's privacy policy: policies.google.com/privacy

These service providers are contractually obligated to protect your information and may only use it to provide services to us.

5.2 Legal Requirements

We may disclose your information when required by law, including:

In response to subpoenas, court orders, or legal processes
To comply with government or regulatory requirements
To protect our rights, property, or safety, or that of our customers or others
To prevent fraud or illegal activity

5.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the new owner or entity, subject to this Privacy Policy.

5.4 With Your Consent

We may share your information for purposes not described in this policy with your explicit consent.

6. MARKETING AND PROMOTIONAL USES

6.1 Photography and Image Use

By receiving services at Earth Nail Spa, you acknowledge that we may take before and after photos of your services. These images may be used for:

Social media posts (Instagram, Facebook, etc.)
Website galleries
Marketing materials
Promotional content
In-salon displays

Opting Out: If you do not wish to have your photos used for marketing purposes, please inform your technician or our front desk staff before your service begins. We will respect your wishes and will not use identifiable images of you.

6.2 Email Marketing

We may send you promotional emails about:

Special offers and discounts
New services or products
Seasonal promotions
Birthday specials
Exclusive deals for loyal customers

Unsubscribe: You can opt out of marketing emails at any time by clicking the "unsubscribe" link in any promotional email or by contacting us directly.

7. MINORS AND PARENTAL CONSENT

7.1 Services for All Ages

Earth Nail Spa welcomes clients of all ages. We provide services to minors (individuals under 18 years of age) with appropriate parental or legal guardian supervision.

7.2 Membership Requirements

To become a member of Earth Nail Spa, you must be:

18 years of age or older, OR
Under 18 years of age with written consent from a parent or legal guardian

7.3 Parental Consent for Minors' Personal Information

For minors under 18 years of age, we require parental or legal guardian consent to:

Collect and maintain personal information in our system
Enroll in membership programs
Send marketing communications
Use photos for promotional purposes

Parents or legal guardians may:

Access their child's personal information
Request corrections or updates
Request deletion of their child's information
Opt their child out of marketing communications
Revoke consent at any time

7.4 Protection of Children's Privacy

We are committed to protecting the privacy of minors. We do not knowingly collect personal information from children under 13 without verifiable parental consent, in compliance with the Children's Online Privacy Protection Act (COPPA).

If you are a parent or guardian and believe we have collected information from your child without proper consent, please contact us immediately so we can delete such information.

8. DATA SECURITY

We take the security of your personal information seriously and implement reasonable physical, electronic, and administrative safeguards to protect it, including:

Secure storage of physical records in locked areas
Password-protected digital systems
Encrypted payment processing
Limited access to personal information (only authorized staff)
Regular security reviews and updates
Secure disposal of information when no longer needed

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

Active customers: We retain your information indefinitely while you remain an active customer
Legal obligations: We retain certain information as required by law (e.g., tax records, transaction history)
Legitimate business purposes: We retain information needed for business operations, dispute resolution, and legal compliance

You may request deletion of your information at any time (see Section 11 - Your Privacy Rights).

10. COOKIES AND TRACKING TECHNOLOGIES

10.1 What We use

Our website and booking portal use cookies and similar technologies in three categories:

Strictly necessary cookies. Required for the site to function, including keeping you logged in, maintaining your booking session, and processing payments securely. These cannot be turned off.

Analytics cookies. Google Analytics, which helps us understand how visitors find and use our website so we can improve it.

Advertising cookies. The Meta Pixel and Google advertising tags, which allow us to measure the performance of our advertising and to show you Earth Nail Spa advertisements on Facebook, Instagram, Google, and other platforms.

10.2 What these technologies Do

Keep your session active and your information secure
Show us how visitors use our website and where they came from
Record when a visit from an advertisement leads to a booking or a membership
Allow advertising platforms to show you our advertisements and to build audiences of similar people

10.3 How Long They Last

Session cookies are deleted when you close your browser. Analytics and advertising cookies remain on your device for up to two years unless you delete them sooner.

10.4 Managing and Opting Out

You have several options:

Opt out of our targeted advertising. Contact us through earthnailspa.com/contact-us and tell us you want to opt out of targeted advertising. See Section 13.

Global Privacy Control. If your browser or extension sends a Global Privacy Control (GPC) signal, we treat it as a request to opt out of targeted advertising for that browser.

Meta. Adjust what Meta shows you at facebook.com/adpreferences and accountscenter.facebook.com

Google. Adjust Google advertising at myadcenter.google.com. Opt out of Google Analytics entirely with the browser add-on at tools.google.com/dlpage/gaoptout

Your browser. Most browsers let you block all cookies, block only third-party cookies, or delete cookies when you close the browser. Blocking strictly necessary cookies will prevent booking and login from working.

Industry tools. optout.aboutads.info and optout.networkadvertising.org

Opting out of targeted advertising does not stop you from seeing advertisements. It means the advertisements you see will not be selected based on your activity on our website.

11. YOUR PRIVACY RIGHTS

You have certain rights regarding your personal information:

11.1 Access and Correction

You have the right to:

Access the personal information we hold about you
Request corrections to inaccurate or incomplete information
Update your contact details or preferences

11.2 Deletion

You may request that we delete your personal information, subject to:

Legal obligations to retain certain records
Legitimate business needs
Incomplete transactions or outstanding balances

11.3 Marketing Opt-Out

You have the right to:

Opt out of marketing emails
Request that we not use your photos for promotional purposes
Unsubscribe from promotional communications

11.4 Data Portability

You may request a copy of your personal information in a commonly used format.

11.5 How to Exercise Your Rights

To exercise any of these rights, please contact us:

Through our Get In Touch page: earthnailspa.com/contact-us

We will respond to your request within a reasonable timeframe, typically within 30 days.

12. CALIFORNIA RESIDENTS

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

To exercise these rights, please contact us using the information in Section 13.

13. THIRD-PARTY LINKS

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_{13. TEXAS RESIDENTS}

Earth Nail Spa operates in Texas. If you are a Texas resident, the Texas Data Privacy and Security Act gives you the right to:

Confirm whether we are processing your personal data and access that data
Correct inaccuracies in your personal data
Delete personal data you provided or that we obtained about you
Obtain a copy of your personal data in a portable format
Opt out of the processing of your personal data for targeted advertising
Opt out of the sale of your personal data

NOTICE: We may sell or share your personal data for targeted advertising purposes, as those terms are defined under Texas law. You have the right to opt out.

To opt out, or to exercise any right above, contact us through earthnailspa.com/contact-us with the subject line "Texas Privacy Request." We will respond within 45 days. We also honor Global Privacy Control signals as opt-out requests.

If we decline your request, you may appeal by replying to our response. If your appeal is denied, you may file a complaint with the Texas Attorney General at texasattorneygeneral.gov

We do not process sensitive personal data, including your health and wellness information, for advertising purposes, and we do not sell it.

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Our website or social media may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or for other operational reasons. We will:

Post the updated policy on our website with a new "Last Updated" date
Notify you of material changes via email or prominent notice at our salon
Continue to handle your information in accordance with the policy in effect at the time it was collected, unless you consent to the new policy

We encourage you to review this Privacy Policy periodically.

15. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact us:

Earth Nail Spa
2741 E Belt Line Rd, Unit 108, Carrollton, TX 75006‍

The right to opt out of the sale or sharing of personal information. We share online identifiers with advertising platforms for cross-context behavioral advertising, which California law treats as "sharing." To opt out, contact us through earthnailspa.com/contact-us with the subject line "Do Not Sell or Share My Personal Information." We also honor Global Privacy Control signals
The right to request deletion of your personal information
The right to opt-out of the sale of personal information (Note: We do not sell personal information)
The right to non-discrimination for exercising your privacy rights
The right to limit the use of sensitive personal information. We do not use your health or wellness information for advertising or for any purpose other than delivering your services safely.

Contact: Get In Touch
Website: earthnailspa.com

16. CONSENT

By using our services, visiting our salon, using our website, or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

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SMS Communications

If you opt in to receive SMS communications from Earth Nail Spa, we may send you messages regarding appointments, membership updates, promotions, and service notifications. Message frequency may vary. Message and data rates may apply depending on your carrier. You may opt out at any time by replying STOP to any message or contacting us directly. Your phone number will not be sold or shared with third parties for marketing purposes.